Americans abused their credit cards so much that the country’s credit card debt is now worth over $915 billion. For credit card companies, the question remains – how do they pursue millions of people to collect billions of dollars worth of overdue payments?
So, the problem doesn’t stop at the debt. In reality, credit card debt collection probably brings the biggest headache, both for the debtor and the credit card company. In order to ease the burden off the credit card company, delinquent credit card accounts are sold to debt collection agencies. These agencies pay the credit card companies a certain amount of money and then they get full control over the debts.
Why do credit card companies do this? Actually, millions of credit card accounts are difficult to handle. Since the credit card companies lack the resources to keep pursuing all the delinquent accounts, they’d much rather get paid for delinquent accounts than get nothing at all. This way, they will get some money, and the responsibility of pursuing payments will be taken off their backs.
While credit card companies treat debt collection as pure business, the customers may feel otherwise. For many, credit card debt collection is a process that is filled with stress and anxiety. So, how do you deal with this business of credit card debt collection?
The key is to learn how to deal with debt collectors.
When the debt collector makes the first contact, you should respond immediately. Ignoring the calls may cause you more trouble. Now, it is understandable that this situation may put emotional strain on you. However, don’t take it out on the debt collector. In the first place, the initial contact is only to inform you that the debt collector will now manage your debt. He’s only trying to provide the details of the debt collection process, so be calm and keep track of the information that is being given.
Next, verify the identity of the debt collector. Ask for the name and contact number of the debt collection agency. Ask for the account number of this debt. Also, remember to ask about the credit card company that employed the service of the debt collector. This ensures that the credit card debt collection is legitimate. It will also allow you to double check the information with the proper authorities.
Credit card debt collection gives you an opportunity to renegotiate your debts. Tell the debt collector that you do intend to pay. Inquire about alternative payment plans that you can afford. Credit card debt collection is a way for you to make a new agreement with the debt collector. Maximize this opportunity.
Once you and your debt collector have reached an agreement, make sure you meet the payment deadlines. With enough patience and diligence, credit card debt collection will slowly help you eliminate your debt.