So, you may have missed some payments on your mortgage. Or, you may have failed to respond to calls from your creditor. Despite the fact that you may have failed to keep your end of the contract, you still have the right to be treated fairly during the process of debt collection.
Fair debt collection involves the use of proper tools to evaluate your situation. It also gives you ample time to respond to the notification of the debt collector. In order to ensure that debt collection is carried out fairly, the congress passed the Fair Debt Collection Practices Act or FDCPA.