For boat owners, being able to trust their boat insurance company is important. Agents who are qualified to sell boat insurance should have an idea of the types of coverage you are looking for and should also be able to suggest other options you may not have considered.
If you are not happy with the customer service, the lack of insurance coverage options, or in the way the agent handled a claim, you may want to find a new boat insurance company. There are many companies out there that specialize in boat insurance. With a little research, you will be able to find a new agent and purchase a new policy.